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Musings On Tech and Business News

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    Every company has its bad days. We all know it and there’s no way to appease everyone, but you try your darnedest to make it happen. Sure, some of the “bad days” that companies have had to endure are more nightmare’ish rather than just a single individual filing a complaint, but even the ones that earn all the rave and praise have had to go through some changes that really tested the mettle of that brand. The most recent culprit: Virgin America. The background Several weeks ago, Virgin America notified its users and flyers ...

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    Perhaps one of the most financially troubling and stressful things that people have to deal with is managing their health insurance. Often, we get our insurance from our employers or through our loved one’s workplace and then get taken care of. But then again, there are those people who get insurance through other means who are also struggling to come to grips with their insurance and health care plans. No matter whether your plan is individual coverage or through your employer, the one thing that probably frustrates a lot of ...

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    We kind of knew it was coming. It was only a mater of time. Earlier this week, Google announced that it was allowing companies and brands, perhaps giving brands their desired place of residence on the fastest growing social network on the Internet today. So as soon as the opportunity arose, the race to secure the Google+ pages began — a land grab, if you will. And it was weird that this brand-friendly feature wound up being so controversial because at the beginning, when Google first rolled out Google+, they ...

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    Yesterday was Veterans Day here in the United States and in the past decade, the country has known nothing but war. As we start winding down the war in Iraq and slowly in Afghanistan, there are thousands of veterans from those wars that will be returning home. Many of whom will have various needs both at home and in the workplace. As we look to say “thank you” to the veterans of not only the Iraq and Afghanistan wars, but also other members of our military, both present and past, just ...

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    Nearly four years ago, I moved to San Francisco to find a job. During the first two years, it was then that I decided to get out and explore the new city that I now lived in. For me, and perhaps lots of people who visit new places, looking for things that are off the beaten track is so much more rewarding than visiting the place where all the other tourists are going to be. In my time here, I’ve done mostly everything…Alcatraz, Golden Gate Bridge, Monterey Bay Aquarium, Golden ...

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    As we move forward with our lives and grow our families, how often are we keeping track of the past? Are we keeping track of who our grandparents were and what their lives are like? Family history is probably one of the most important things in our lives since it’s a powerful force in defining who we are. In the past (no pun intended), we kept track of our parents, grandparents, great grandparents, etc all through the use of paper and maybe some fancy design through PowerPoint, Excel, or even ...

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    Over the past few days, there’s been a quiet rumbling taking place in the halls of the United States Congress and it’s getting louder. Our elected leaders have felt that it was their responsibility to do something that most of the real experts would have thought unreasonable: they wanted to censor the Internet. No, they didn’t use the word “censor” because that would be infringe on our rights as Americans. But they did put together some rather asinine bill that’s called the Stop Online Piracy Act and it is being aggressively ...

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    Today, when I read the news on CNN.com, one of the stories I came across drew my attention and got me thinking about how customer service has gone horribly awry. The story was entitled “Kansas teen won’t apologize to governor’s office for Twitter post“. The premise behind this story was an eighteen-year old girl named Emma Sullivan apparently wrote a tweet that Kansas state governor Sam Brownback‘s team felt was disparaging and took action against her. Wait, the governor’s office took action against an 18 year old girl because of what ...

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    Last week was the first annual Mobile Work Week in San Francisco and it was organized by the co-working space finder, Liquidspace. During this week-long event, participants had the opportunity to learn more about the co-working phenomenon and just how beneficial it is to not only the entrepreneur, but also other businesses and even local cities. It all kicked off with a co-working “crawl” throughout San Francisco. Starting at Carr Workplace, event organizers brought Santa Cruz Mayor Ryan Coonerty to speak about the effect co-working has had on his city. While ...

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    In what may mark a significant breakthrough and “validation” of the Internet television age, NBC announced today that the National Football League (NFL), has granted them rights to broadcast the post-season games, all leading up to the granddaddy of them all, Super Bowl XLVI. Surely lots of football games are being streamed online on the NFL’s website, but never has television’s biggest attraction, been shown online, potentially attracting millions more to NBC’s new sports site: NBCSports.com. This is most definitely a boon to the NFL and NBC while also providing some ...

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    I’ll admit it…sometimes it takes me a while before I can really get into some form of technology. Why? Because it doesn’t make sense to me. It’s rare but I don’t know what the business’s use case will be and how it will cater to those people who are beyond the range of Silicon Valley. Is the product useful for the mainstream? I don’t know, but I’ll admit that when it does strike, it’s often one of those Eureka! moments – and that’s what I’ve found out about Path. A social ...

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    A couple weeks ago, I stumbled upon a tweet from my friend Jim Long (@newmediajim), cameraman from NBC, who mentioned that he was watching the HGTV show House Hunters. I’ve been a fan of this show for a while – quite frankly, I love the idea of seeing people review their homes and then pick one and then see how they decorate it. It’s become so popular that they’ve spawned off a new series called House Hunters International that focuses on the international community and those who are in the ...

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    It’s somehow fitting that last night, as I was researching a bunch of articles about Texas Republican Lamar Smith’s latest attempt to stifle the freedom of speech that we have been given in the US Constitution that the blockbuster movie, Enemy of the State (starring Will Smith, Jon Voight, and Gene Hackman) aired on TV. The premise behind this movie is that a member of Congress, wants to push through a privacy bill that a Senator will not vote against, thus blocking its passage. What it would do is invade the ...

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    Many of you know that for the past couple of years, I’ve been posting a lot of my photos from tech events onto Flickr and occasionally doing some writing on this social tech blog called Bub.blicio.us. It’s been a great time for me especially since I’d love to provide more of an outlet for the events that I really enjoyed going to and being invited to attend–thank you for all the invite and care. I never thought it would be appropriate to mix my marketing insights with tech party photos ...

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  • 09/19/12--08:53: Writing The NEXT Chapter
  • I just want you to know that this post isn’t even possible without the generosity and help that I’ve been given by my friends and also by Brian Solis and Bub.blicio.us–thanks for helping me to dream about bigger things. This month, I celebrate my four-year SF anniversary. I’ve had an interesting ride over the past few years and I’ve been fortunate enough to share it with many friends, old and new.  But perhaps what I’ve been most proud of is the fact that I’ve managed to find a really great job ...

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  • 09/20/12--10:01: Thank You Bub.blicio.us
  • Quite frankly, I think the title says it all… I wanted to follow up on my last post about my new adventures with this update…a day later, I suddenly realized that I had left something really important out of my big announcement–the drive and the support that helped get me to become the next Bay Area Reporter for The Next Web. As most of you probably know, I’ve been writing as much as I can recently for this cool tech blog called Bub.blicio.us, started over six years ago by one of the ...

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    Social media engagement is certainly a program many brands and publishers have included in their marketing and public relations arsenal. However, for some, finding the right balance to create a proper environment that is seamless and native can be rather difficult. Does a business seek out developers to find ways to bring in feeds from available APIs? Should community managers be resigned to operating in a relative silo by managing all conversations on the respective services? Yes, there are useful dashboards to aggregate communications like with Hootsuite and Tweetdeck, but ...

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    In my short, but rather busy life as a reporter for The Next Web, I’ve had many encounters with people involved in the public relations game. And while there were certainly good ones, sadly there were a small group that wasn’t up to par. Now, I’ll admit that I’m not a seasoned veteran like many of the other members of the tech press corp, and there’s certainly quite a few questions that I have around the press-PR professional relationship. Thankfully there’s a new book by Jason Kincaid entitled “The Burned-Out Blogger’s ...

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    Twitter, Facebook, Google+, Email, LinkedIn, Snapchat, Tumblr, WordPress, and YouTube … all tools belonging to the world of social media. For marketers and those in the communication space, these are services that we’re looking out for because it’s going to help spread our message to as many people as possible. But for a few marketers, the idea isn’t about actual impact, it’s about following the same marketing behaviors time and time again. We’re swept up in the age of technology and trying out the next shiny object that we’re oblivious ...

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    Fresh off its $100 million Series C fundraising round, Revel Systems has announced a new partnership. At a soiree in San Francisco on Monday, the point-of-sale (POS) maker company’s co-founders disclosed that it is now partnering with Intuit and unveiled its new online iPad POS solution called QuickBooks Point of Sale powered by Revel Systems. It won’t be ready right away — Intuit says that it will be available in early 2015. Intuit made the most recent move to form a more solid partnership. A deal was previously in place where data was shared between ...

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