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Virgin America Takes A PR Tumble, But Its Customer Service History Will Pick...
Every company has its bad days. We all know it and there’s no way to appease everyone, but you try your darnedest to make it happen. Sure, some of the “bad days” that companies have had to endure are...
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Cake Health Aims To Prove Healthcare Costs Can Be Managed & Simplified
Perhaps one of the most financially troubling and stressful things that people have to deal with is managing their health insurance. Often, we get our insurance from our employers or through our loved...
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Google+ Rolls Out Brand Pages, But While It Has Potential, It Lacks Interest
We kind of knew it was coming. It was only a mater of time. Earlier this week, Google announced that it was allowing companies and brands, perhaps giving brands their desired place of residence on the...
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In Era of War, The Internet Gives Us Opportunity To Pay Homage To Our Veterans
Yesterday was Veterans Day here in the United States and in the past decade, the country has known nothing but war. As we start winding down the war in Iraq and slowly in Afghanistan, there are...
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Urbandig Gets You Lost So You Can Explore Hidden Locales Wherever You Are
Nearly four years ago, I moved to San Francisco to find a job. During the first two years, it was then that I decided to get out and explore the new city that I now lived in. For me, and perhaps lots...
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1000memories Puts Your Family Tree In The Cloud & Lets You Cultivate It
As we move forward with our lives and grow our families, how often are we keeping track of the past? Are we keeping track of who our grandparents were and what their lives are like? Family history is...
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OPINION: Congress Passing SOPA Leads To Nothing But The End of Innovation
Over the past few days, there’s been a quiet rumbling taking place in the halls of the United States Congress and it’s getting louder. Our elected leaders have felt that it was their responsibility to...
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Demanding Positive Feedback From Your Customers Earns You Zero Respect
Today, when I read the news on CNN.com, one of the stories I came across drew my attention and got me thinking about how customer service has gone horribly awry. The story was entitled “Kansas teen...
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LiquidSpace Sheds Some Light On Coworking Spaces To Help Your Productivity
Last week was the first annual Mobile Work Week in San Francisco and it was organized by the co-working space finder, Liquidspace. During this week-long event, participants had the opportunity to learn...
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NBC Sports Scores A Touchdown With The Rights To Livestream The Super Bowl
In what may mark a significant breakthrough and “validation” of the Internet television age, NBC announced today that the National Football League (NFL), has granted them rights to broadcast the...
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Path Discovers Its Way To Being Useful With 2.0, But Could It Be Social Media...
I’ll admit it…sometimes it takes me a while before I can really get into some form of technology. Why? Because it doesn’t make sense to me. It’s rare but I don’t know what the business’s use case will...
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HGTV’s “House Hunters” Should Have Social Tech Savvy Buyers In Episodes To...
A couple weeks ago, I stumbled upon a tweet from my friend Jim Long (@newmediajim), cameraman from NBC, who mentioned that he was watching the HGTV show House Hunters. I’ve been a fan of this show for...
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#OccupyInternet: How SOPA Threatens To Undermine Congress’ Ability To Lead &...
It’s somehow fitting that last night, as I was researching a bunch of articles about Texas Republican Lamar Smith’s latest attempt to stifle the freedom of speech that we have been given in the US...
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New Role In Life: Editor-in-Chief of a Tech Blog Called Bub.blicio.us
Many of you know that for the past couple of years, I’ve been posting a lot of my photos from tech events onto Flickr and occasionally doing some writing on this social tech blog called Bub.blicio.us....
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Writing The NEXT Chapter
I just want you to know that this post isn’t even possible without the generosity and help that I’ve been given by my friends and also by Brian Solis and Bub.blicio.us–thanks for helping me to dream...
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Thank You Bub.blicio.us
Quite frankly, I think the title says it all… I wanted to follow up on my last post about my new adventures with this update…a day later, I suddenly realized that I had left something really important...
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Echo’s New DIY Studio Service Aims To Enable Users To Create Branded Social...
Social media engagement is certainly a program many brands and publishers have included in their marketing and public relations arsenal. However, for some, finding the right balance to create a proper...
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“The Burned-Out Blogger’s Guide” Is A Must-Read For PR Pros & Journalists To...
In my short, but rather busy life as a reporter for The Next Web, I’ve had many encounters with people involved in the public relations game. And while there were certainly good ones, sadly there were...
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Throwing Out The Script: How Relationships Can Help Marketers Shape The...
Twitter, Facebook, Google+, Email, LinkedIn, Snapchat, Tumblr, WordPress, and YouTube … all tools belonging to the world of social media. For marketers and those in the communication space, these are...
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Revel Systems Teams With Intuit On New Point-of-Sale With QuickBooks Online...
Fresh off its $100 million Series C fundraising round, Revel Systems has announced a new partnership. At a soiree in San Francisco on Monday, the point-of-sale (POS) maker company’s co-founders...
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