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Salesforce Expands Agentforce to Bring ‘Proactive’ AI Agents to Any App or...
Salesforce is updating its agentic development platform, infusing AI agents with new autonomous capabilities. With the release of Agentforce 2dx, created bots are moving away from the confines of a...
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Salesforce Bets Big on Agentblazers: Training One Million Builders for the AI...
As Salesforce further promotes its vision of an agentic workforce, it must equip the next generation of builders with the necessary knowledge to unleash these AI bots. To accomplish this, the...
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Adobe: Generative AI Reshaping Consumer Behavior, Driving Massive Traffic...
Generative AI is transforming consumers’ shopping, travel, and financial patterns. New data from Adobe reveals the impact chatbots have on online purchase behavior. The company found that between...
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Adobe Steps Into Its Orchestration Era With New AI Agents for Sales and...
Adobe is the latest tech giant to embrace AI-powered agents for the enterprise. This week, the company introduced the Adobe Experience Platform Agent Orchestrator, a new service designed to build,...
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Intercom Expands Fin Agent with Multimodal AI, Adding Voice, Image Support,...
Intercom is doubling down on AI-driven customer support with a significant expansion of its Fin agent. The customer service tech provider is adding multimodal capabilities to its chatbot that go beyond...
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Searchquake: How Gen AI and Agents Are Reshaping SEO
IN THIS ISSUE: Dive into the changing world of search to better understand how artificial intelligence is disrupting where websites get their traffic from. Google’s dominance isn’t at risk…yet. But...
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Microsoft’s First CTO Says AI Is ‘Three to Five Miracles’ Away From...
Nathan Myhrvold had a front-row seat to the rise of modern computing that few can match. As Microsoft’s first CTO, he helped shape its technology strategy during its formative years from 1986 to 2000,...
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Microsoft Adds Deep Reasoning to Copilot Studio and Launches Reasoning Agents...
Microsoft is introducing a new way for developers to create smarter Copilots. The company announced it is adding deep reasoning capabilities to Copilot Studio, the platform designed to help enterprise...
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Zendesk’s New AI Resolution Platform Aims to Tackle Customer Service’s...
Zendesk CEO Tom Eggemeier recently faced a common customer service frustration. While traveling, he used an airline chatbot to rebook a missed connecting flight before losing connectivity. But when he...
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Trevor Noah on AI: Embrace Curiosity Over Fear
IN THIS ISSUE: Celebrity Trevor Noah appeared at Zendesk’s Relate conference this week, sharing his perspective on technology with his comedic perspective. He urges us not to surrender to our fear and...
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